Whereas Skype focused on adding features more akin to Snapchat, rather than focusing on the core capability of video conferencing, Zoom’s developers were focused on creating the best possible video conferencing tool. Skype’s fall from grace is mostly linked to the company’s mismanagement since Microsoft’s acquisition in 2011, however, the essence of the issue came down to the product’s ease of use, and quality. Hasan Minhaj ,Patriot Act, Volume 6, What happens if you Can’t Pay Rent? Pathways to a Just Digital Future Watch this tech inequality series featuring scholars, practitioners, & activists You’re a verb no one does! Your friend will be like, “Let me Skype you…. “By the way Skype, how did you drop the ball here? This was your moment! You had a 17-year head start, and Zoom ate your lunch in two weeks. Comedian Hasan Minhaj said it best in his Netflix comedy show: For example, Skype, a competing video conferencing platform owned by Microsoft, was the incumbent player. Figure 1 below shows Zoom’s stratospheric rise over the past year.Īlthough digital teleconferencing is self-evidently a powerful safety and productivity tool during a pandemic where human contact can lead to infection or death, what is less clear is why zoom specifically succeeded so emphatically. We’ve all used it, and the company’s share price reflects this, with more than a 500% increase at its peak, from the mid-march pre pandemic numbers. When was the last time you ZOOMed into a meeting and thought, god I miss people? Zoom Video Conferencing, or just “Zoom” for short, is one of the most unambiguous winners of this pandemic.
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